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Installation and Maintenance Co ordinator

As a Solar Installation and Maintenance Co Ordinator you will be responsible for supporting customers throughout installation and maintenance of all products, ensuring that customers are kept fully updated throughout the process.

Responsibilities:

• Plan installation and maintenance schedules, tracking progress and following up on outstanding actions and requirements.
• Maintain clear records, update schedules and share relevant information with all colleagues and customers.
• Support installers and suppliers with service enquiries by telephone and email, identifying potential problems and resolving in a timely manner.
• Prepare activity schedules and reports to share with all stakeholders.
• Monitor performance and analyse ongoing processes

Experience :

• 2 years experience of working within the Solar Panel industry
• Good technical knowledge of PV Solar and battery systems including design, installation and maintenance
• Proven experience in customer care and technical support

17 minutes ago