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Sales Administrator

Our client is an established company who own and operate 3 successful ecommerce websites. Working from their offices near Romsey, this post is to provide sales and administrative support to these four e-commerce sites. This is a varied and fast paced role that would only suit someone is quick, accurate and organized in their work and very comfortable juggling multiple tasks while working to deadlines.

Key Skills:

. Switched on personality.

· Ability to multi-task – with shifting priorities.

· Experience in complaint handling to ensure customer satisfaction

· Highly proficient computer skills – notably of all Internet browsers , MS Word , Outlook and Excel with Photo Shop and Sage experience an advantage.

· Data systems – Comfortable using specialist in-house computer data systems

· Fast and Accurate data entry skills

· Confident telephone manner – A confident, experienced and time efficient approach is required to deal with sales and product enquiries from the general public at all levels.

· Very strong work ethic – and happy to work in a small friendly team within a non-smoking environment.

· Ability to work under pressure using your own initiative to maintain deadlines, in an efficient, time managed organised approach.

Main Duties:

• Placing customer orders with suppliers
• Updating customers order notes on our system
• Daily updating of our in-house price comparison portal .
• Updating our website admin systems with order information.
• Ensuring company websites are up to date with products, images and prices.
• Support role in developing our social media presence
• Uploading reviews to our review site
• Invoice checking and entering on Sage
• Receiving and processing customer orders by phone and email, updating our admin sites accordingly.
• Dealing with customer product and price enquiries by phone and email.
• Managing after sales including complaints, supply issues and general customer issues.

Normal working week is five days a week. Monday to Friday hours are 8.45am -5pm Additional hours may be required dependent on work load.

Annual leave is 24 days plus bank holidays.

You will need your own transport due to location

5 days ago