New

Customer Service Administrator

Do you thrive in an environment committed to providing customers with an exceptional experience ?

We havean opportunity to join a Customer Services team, who pride themselves on their outstanding customer support, working 37.5 hours per week, Monday to Friday, and office based.

Responsibilities:

• Answer all incoming customer queries by phone and email, including but not limited to – pricing – delivery advice and updates and technical advice.
• Ensure that all individual and team SLAs are met
• Process manual orders
• Provide a high level of customer service to all internal customers
• Delight and exceed customers expectations

2 months ago